Senior Project Manager - Healthcare - Revenue Cycle
Apply Job ID 34059 Date posted 11/18/2025Job Family:
Business Operations
Travel Required:
Clearance Required:
What You Will Do:
Position Summary
Seeking a collaborative, purposeful Senior Project Manager to lead initiatives that improve clinical, operational, and financial outcomes for client organizations. The role centers on healthcare systems, project management, and process automation, supporting high-quality care delivery. Remote position with occasional travel.
Oversee cross-functional projects to optimize EMR, streamline workflows, and manage vendor relations such as Softek Panther.
Facilitate Guidehouse and Client meetings, distribute materials, and provide calendar updates.
Collaborate with IT, clinical, billing, and administrative teams to define project scope and deliverables.
Develop and maintain project plans, timelines, and budgets.
Identify risks and implement mitigation strategies.
Deliver EMR project management, tool implementation, and optimization.
Partner with revenue cycle teams to improve workflows and claims management.
Support Guidehouse Managed Services SOP on an ADHOK basis, ensuring programs’ success and target delivery requirements.
Manage user provisioning and access issues with clients and vendors, specifically Palomar.
Other PM tasks:
Develop escalation mitigation strategies in coordination with the Director of Revenue Cycle Optimization & Automation and Director of Patient Financial Services (PFS), ensuring timely notification to the Account Executive to assist in driving initiatives forward.
PMO: ownership of functional area internal team meetings (PA, Coding, AR Mgmt.) and tracking of open action items to closely align with client requests.
Client Deliverables: weekly creation, management and facilitation of executive agenda and meeting deck; follow up with AE leads/teams to close out open items raised on weekly calls.
Budgeting: tracking GMS budgeted/actual hours, revenue and expenses billed
Vendor invoice reconciliation and contract adherence
GH Active users: Monthly with Senior Management to ensure reconciliation of active user Client-GH list.
Meetings:
Facilitate Guidehouse client meetings, distribute materials, and provide calendar updates.
Own the Action planning meeting, including tracking of open IT tickets, all things Revenue cycle to be tracked, owner, deliverable dates, expected ROI, etc. Escalation protocol
Advocating more time and better communication between GH and to work on resolution of outstanding issues
PE guidance and strategy to address root causes.
Organize and establish weekly recurring PFS/Revenue cycle update meetings, driving transparency and inclusion.
Finance:
Productivity report validation
Expense review
GMS P&L / budgeting - (Assist in headcount, vendor spend Leaseback & Outsourced)
Leaseback and outsource vendor fee monitoring, management, and reporting.
What You Will Need:
Minimum of 10-12+ years of prior relevant experience or an associate’s degree and a minimum of 12–14+ years relevant experience (Relevant experience may be substituted for formal education or advanced degree).
Relevant experience comes from a healthcare provider, central office environment, or revenue cycle outsourcing company. Additional industries / services applicable.
What Would Be Nice to Have:
Previous healthcare revenue cycle experience within a physician / hospital setting.
#LI-DNI
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
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