Operations Coordinator
Apply Job ID 30897 Date posted 07/18/2025Job Family:
Administrative Services (Digital)
Travel Required:
Clearance Required:
What You Will Do:
We are currently searching for a Operations Coordinator. This role will provide services and deliverables through performance of support services. The individual will be responsible for coordinating day-to-day office operations, updating and maintaining NIAID senior executive and other senior leadership calendar(s) and schedule(s), coordinating meeting logistics, managing correspondence, coordinating travel arrangements, procuring requested services and supplies, preparing materials, developing and updating content, coordinating and managing special projects, and performing other administrative tasks such as timekeeping and property management. This is a full-time onsite position supporting the NIH office in Bethesda, MD.
Use day-to-day observations and analysis of work processes to evaluate program operations; anticipate potential problems; identify existing problems and inefficiency; develop recommended solutions.
Independently make daily administrative and operational decisions, and ensure senior leadership is informed of all relevant matters.
Assess the urgency of situations, determine priorities and appropriate actions.
Research and resolve problems or questions referred to by staff, visitors, and/or external contacts as needed or requested by senior leadership or relevant stakeholders.
Plan or assist in the planning of special projects involving program issues; work with staff on the management of special crosscutting initiatives and task force groups to accomplish programmatic goals.
Serve as liaison between NIAID senior executives and division staff; communicate policies, protocols, regulations, guidelines and general information.
Acts as point of contact with management and administrative, budget and property management staff.
Schedule, manage and attend office meetings as requested. Manage, monitor, and coordinate calendar(s).
Coordinate in-person and virtual meeting planning and logistical arrangements, including room, audiovisual reservations, and remote participation. Prepare and transmit agendas and relevant materials; contact and communicate with participants; prepare and distribute meeting minutes.
Screen, review, prioritize, respond, and/or forward incoming calls, mail and emails. Refer to appropriate staff for action or guidance.
#SOAR
What You Will Need:
Bachelor’s Degree OR Associate’s Degree PLUS TWO (2) years of related experience is equivalent to a Bachelor’s.
A minimum of FIVE (5) years of experience working in administration, business management, or similar setting.
Must have strong organizational and management skills.
Able to provide meeting coordination, travel planning, and/or scheduling.
Proficient in Microsoft Office Suite, Outlook, and/or Concur.
Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.
What Would Be Nice To Have:
Previous experience with the National Institute of Health (NIH) helpful.
Executive level support experience preferred.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Parental Leave
401(k) Retirement Plan
Group Term Life and Travel Assistance
Voluntary Life and AD&D Insurance
Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
Transit and Parking Commuter Benefits
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Care.com annual membership
Employee Assistance Program
Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
Position may be eligible for a discretionary variable incentive bonus
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
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