Senior Consultant - Life Sciences - Patient Services
Apply Job ID 28868 Date posted 05/06/2025Job Family:
Strategy & Transformation Consulting
Travel Required:
Clearance Required:
The Life Sciences - Patient Services team provides program design, implementation, and monitoring services to pharmaceutical, biotechnology, and medical device, companies. We support our clients across the lifecycle of a product to determine the right suite of Patient Support Programs (PSPs), bring them to life through strong partnerships with both manufacturers and third-party vendors through implementation, and ensuring that they are achieving their strategic intent through nuanced and bespoke program monitoring solutions.
Senior Consultants are integral members of Guidehouse teams and contribute to all levels of the consulting process. Life Sciences Senior Consultants are responsible for the day-to-day management of consulting assignments and have regular interactions with clients. Your specific responsibilities include: analyzing scientific, clinical, financial and strategic information to discern the business implications of new technologies and emerging trends; conducting primary research interviews with clinicians, thought leaders, and executives in the healthcare industry and related fields; managing and mentoring junior staff; and preparing and presenting written reports to senior management and clients. Travel is project dependent but averages 20 percent.
The Life Sciences practice encourages career development and hiring for the long term. Senior Consultants follow a clearly defined career path and continue to deepen their knowledge in the field of healthcare and the practice of consulting. As Senior Consultants hone their project management skills and ability to manage multiple work streams, they progress to the position of Managing Consultant.
Common Patient Services projects include:
Defining patient treatment journeys, identifying potential Patient Services engagement points, key barriers, and areas of unmet need to inform design of potential PS offerings
Conducting secondary market research on competitor/analog offerings
Conducting primary market research with a range of stakeholders to identify needs & validate potential support
Develop Patient Services Program Blueprints and detailed program designs, including defining the desired customer experience, the mix of programs and services, and level of support provided
Supporting the requirements definition and operational build out of both in-house and outsourced PS HUBs & additional related programs (e.g., financial support, treatment management support)
Defining methodologies to measure and benchmark the effectiveness of PS program performance; analyze metrics to provide strategic insights
Engaging executive level audiences to deliver actionable insights and recommendations
Supporting the identification of business development opportunities & subsequent pull through of business development activities (e.g., proposal development, scoping)
Developing and managing junior staff development
What You Will Need:
Bachelor’s degree
3-5 years of transferrable consulting or work experience in Patient Services and related functions.
Must be willing and able to travel to client sites across the US, up to 20% of the time.
Authorized to work for any US employer without sponsorship.
What Would Be Nice To Have:
Must have excellent written and oral communication skills.
Must be collaborative and a team player.
Must have exceptional client management experience including expanding client relationships within an organization and ability to recognize and communicate add-on and/or cross business opportunities at external clients.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
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