Senior Associate

Job Family:

Learning & Development (India)

Travel Required:

None

Clearance Required:

None

duct training needs assessments to identify training gaps and to help inform potential training solutions.

• Writes learning objectives and course module and lesson content that ensures mastery of learning objectives.
• Applies adult learning principles and techniques to create instructional design documents and instructor/facilitator/participant materials.
• Works closely with SMEs and other L&D team members as needed to share knowledge and maintain a well-organized, timely and high-quality work product.
• In partnership with the Internal Communications team and team members, writes training communications to generate awareness of and drive registration for courses to various internal audiences via email, the intranet and internal newsletter.
• Ensures matters related to internal and external clients or partners are handled in a way that is customer-focused – creates positive lasting impressions with high quality, prompt and courteous service by oneself and others.
• Assists with the maintenance and upkeep of current custom instructor-led/virtual instructor-led project materials.
• Works with the Learning Management Systems (LMS) Administration team to create courses in the system, track course completions and capture participant feedback to ensure courses are administered correctly and feedback is reviewed to make improvements to courses.
• Maintains a current advanced technical skillset with proficiency in software applications applicable to development and facilitation of instructor-led/virtual instructor-led projects, such as Microsoft Teams, PowerPoint, Excel and SnagIt to name a few.
• Identifies and solves a variety of problems of greater scope and complexity.
• Takes responsibility for own actions and works accordingly to get the job done.
• Willing and capable of learning new software design/development tools.
• Takes on other duties as assigned and as needed with a positive and willing attitude.

What You Will Need:

• An undergraduate degree is required
• At least 3 years of experience as content developer/facilitator supporting internal customers
• At least 3 years of experience facilitating/presenting training on a variety of less-to-more complex training topics to an audience that consists of all company job levels (junior employees to senior level executives)
• At least 3 years writing training communications to various internal audiences
• Strong communicator with demonstrated ability to align and adapt communication style to fit target audience
• Proficiency in Microsoft Teams and Office 365 applications PowerPoint, Word, Excel
• Working knowledge of graphics editing tools Adobe Photoshop, TechSmith SnagIt, and Snipping Tool to use to design and develop course materials and communications graphics
• Skilled in the use of various techniques and approaches to build relationships with business leaders and other key stakeholders, establish credibility as an effective partner to the business, and leverage internal subject matter experts for task and content analysis
• Willingness to work a minimum of 3 days in office, flexible hours, and including occasional travel
• Highly flexible and adaptable to changing environment and shifting priorities

What Would Be Nice To Have:

• Experience with LMS administration (preferred but not required)
• Translates metrics, research and trends into actionable insights
• Leverages project management and change management tools and frameworks
• Effectively identifies, assesses, tracks and mitigates issues and risks at multiple levels
• Experience working in a fast-paced, fast-growing organization
• Detail oriented with established ability to effectively handle multiple priorities while honoring commitments to deliver high quality results

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

About Guidehouse
Guidehouse is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.