Senior Process Associate

Job Family:

GIC Process (India)

Travel Required:

None

Clearance Required:

None

What You Will Do:

• Ability to understand the EDD requirements for individual customers when completing documentation inclusive Periodic Review, Client Onboarding and Trigger Review.
• Conduct clear and concise request for information (“RFI”) to customers to obtain specific information/documentation required to fulfill EDD
• Ability to understand and interpret customer conversations. It involves assessing customer responses, translating them to actionable insights that can be effectively translated to Risk Based Approach by mitigating all risks associated.
• Perform internal and external research on the customer to obtain and gather specific information and documentation that are crucial to build the customer profile and EDD (but not limited to geographic location, employment verification, Source of Fund, Source of Wealth, Negative News/PEP/Sanctions Screening and other information that may be pertinent to the EDD review)
• Ensure that key stakeholders are kept informed on progress or bottlenecks within the EDD Process
• Identify and make recommendations on process and policy improvements / clarifications to increase efficiency and accuracy

What You Will Need:

• Strong interpersonal, analytical, and communication (verbal and written) skills in English to speak to internal stakeholders and customers.
• 4+ years’ experience working in EDD roles for Financial Services/Fin-Tech Sector
• Thorough Knowledge of EDD/EDD checks, BSA/AML laws/guidelines, aware of specific information/documentation required to fulfill EDD checks (e.g. Employment, Proof of Residency, Source of Funds, Source of Wealth etc.)
• Education - Degree or equivalent
• Ability to conduct investigations using internal and open sources to remediate EDD data points and to independently research, analyze and recommend solutions to close open items/discrepancies.
• Experience working with Google Sheet, Google Doc, Excel, Word
• Flexible and adaptable to the evolving needs of a high-growth and fast paced organization environment
• Ready to support in 24*7 environment.
• Organized with a High level of attention to detail.

What Would Be Nice To Have:

• Relevant Compliance certification such as Anti-Money Laundering Specialist Certification (“ACAMS”)
• Specific experience with cryptocurrency products as a user and / or experience working in the digital currency industry
• Ability to conduct detailed investigations using Contractors and open sources to  remediate compliance alerts and to independently research, analyze, and recommend  solutions to close open items and discrepancies

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.