FS GMS Business Operations Lead

Job Family:

Finance Compliance Advisor

Travel Required:

Up to 10%

Clearance Required:

None

What You Will Do:

The Manager, FS GMS Internal Business Operations Lead serves as the central operator for the FS GMS business, owning execution, governance, and optimization of all internal GMS sub-functions. This role ensures disciplined management of core processes (e.g., resource & bench, forecasting, pipeline/PRT, and management reporting) while driving cross-functional alignment and operational maturity—enabling senior leadership to focus on client growth and strategic expansion.

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Key Responsibilities

End-to-End Operational Ownership

• Lead day-to-day execution of core GMS business operations, including:
•  Resource & bench management
• Workforce and financial forecasting
• Pipeline / PRT tracking and governance

• Own process integrity, standardization, and performance across the business
• Business Governance & Executive Reporting

• Own GMS management information (MI), dashboards, and executive reporting
• Provide leadership with timely, accurate, and actionable insights to drive decision-making
• Internal Program & Change Leadership

• Lead and drive internal GMS initiatives (e.g., operating model evolution, tooling, governance improvements)
• Operate as the program manager across all internal workstreams with clear accountability for outcomes
• Cross-Functional Leadership & Integration

• Act as the connective layer across Finance, Delivery, People, and Solutions functions
• Drive alignment on priorities, timelines, and execution across all GMS sub-functions
• Performance Management & Continuous Improvement

• Establish and track operational KPIs (e.g., utilization, forecast accuracy, reporting SLAs)
• Identify and implement improvements to enhance scalability, efficiency, and cost performance

What You Will Need:

• 5+ years of experience in business operations
• Requires a University Degree and prior relevant experience (Relevant experience may be substituted for formal education or advanced degree)
• Demonstrated ownership of forecasting, workforce planning, and operational governance at scale
• Strong executive presence with ability to influence at Partner / Director level
• Highly structured, data-driven, and execution-focused

What Would Be Nice To Have:

• Bachelor's degree

#LI- DNI

The annual salary range for this position is $98,000.00-$163,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.