Associate Director Utilities Business and Operations
Apply Job ID 38871 Date posted 04/30/2026Job Family:
Management Consulting
Travel Required:
Clearance Required:
Guidehouse is a leading global provider of consulting services to the public sector and commercial markets, with broad capabilities in management, technology, and risk consulting. By combining our public and private sector expertise, we help clients address their most complex challenges and navigate significant regulatory pressures focusing on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that help our clients outwit complexity and position them for future growth and success. The company has more than 16,500 professionals in over 50 locations globally. Guidehouse is a Bain Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies. For more information, please visit www.guidehouse.com.
Position Overview
The Guidehouse Communities, Energy and Infrastructure segment is a go-to partner for leaders creating sustainable, resilient communities and infrastructure, serving as trusted advisors to utilities and energy companies, large corporations, investors, NGOs, and the public sector. The North Market Team within the Commercial Energy practice works with utility clients across the energy value chain to guide them through the energy transition.
We assist our clients to:
- support the strategy, design, and evaluation of business operations and customer-focused programs – meter to cash, energy efficiency, heat electrification, demand response, energy storage, electric transportation, distributed solar, among others.
- support the development and implementation of business transformation initiatives modernize operations across their business, energy networks and distribution and transmission investments.
- provide governance, reporting, monitoring and transparency through establishing project management, data analysis and visualization practices
- develop and implement their decarbonization and resiliency plans.
What You Will Do:
As an Associate Director on the North Energy Providers team within the Guidehouse Communities, Energy & Infrastructure (CE&I) segment, you will have responsibility for development of project results and client management on large engagements. You will own the delivery of projects and significant project workstreams and interact regularly with the clients to ensure engagement success. This includes supporting/leading day-to-day internal team meetings and coordinating/facilitating meetings with clients and their stakeholders. You will be expected to prepare and communicate well-organized, effective reports and presentations to clients. You will lead proposal efforts for clients and be expected to contribute to the growth of our existing portfolio. You will lead, coach, and mentor others on the team to ensure quality analysis and deliverables. We are looking for someone with a passion for creative problem solving, client service, and project management.
Key responsibilities include:
Managing teams responsible to provide detailed, research, and analysis on energy-related activities and business operations (particularly energy efficiency, grid modernization, renewable energy, customer programs, new business models, marketing and communications, customer research, reliability/resiliency)
Maintaining, and strengthening existing client relationships and workstreams
Developing and presenting findings and recommended plans of action directly to clients
Performing, advising, and reviewing technical and business design, testing, analyses and other work products of the project team
Depending on projects, you will assess emerging industry trends, manage building business process designs and data mapping, manage data collection activities, or develop and assess strategies for utility programs aimed at increasing customer engagement, improving business operations, or enhancing customer experience
Leading the facilitation of workshops and working sessions between client departments and third-party organizations; review and approve meeting content, drive discussion towards consensus
Providing detailed fact finding, research, and analysis on energy-related activities
Communicating solutions and new strategies to clients through reports and presentations
Contributing to sales of new work
Developing and managing a portfolio of project budgets and resource plans
What You Will Need:
Due to nature of client engagements, US Citizenship restrictions may apply
Bachelor’s degree in an engineering, design, business, economics, environmental, science and/or related discipline
7-10 years of relevant industry or consulting experience excluding internships, co-ops, fellowships and academic research
Demonstrated experience leading teams
Outstanding analytical and problem-solving skills
Proficiency with data analytics
Ability to assume ownership of significant portions of tasks while collaborating with a close-knit team
Strong interest in customer experience, business process design, and data visualization
An inquisitive nature and desire for continuous improvement
Superior interpersonal skills
Ability to collaborate as a part of team, as well as to work independently
Ability to manage several tasks simultaneously, prioritize and plan work activities while meeting respective deadlines.
Strong organizational and management skills
Excellent verbal and written communication skills particularly in communicating across business and technical teams
Ability to travel as needed
Must currently reside in the USA
This hybrid position role may require up to 3-5 days on-site at the Client's office in Melville, NY
What Would Be Nice To Have:
Master’s degree in an engineering, design, data, graphics, business, economics, environmental, science and/or related discipline
Advanced level proficiency experience with Microsoft Excel, Microsoft Word, and Microsoft PowerPoint
Experience with agile scrum and associated tools (Jira)
Experience with customer personas and journey mapping
Knowledge and experience in industry topics such as: energy efficiency, electric transportation, renewable energy, electric transmission and distribution infrastructure, natural gas systems, wholesale markets, meter to cash, customer billing, marketing and communications, customer research
Understanding of business, project, and program management fundamentals
Attention to detail in all prior experience (academic and professional)
Experience developing and delivering presentations to executive audiences
Excellent at visualizing data, synthesizing insights, and storytelling with data
A history of successful, creative problem-solving
Excitement to explore the underlying cause of the observation/result
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
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