Commercial Financial Services | Senior Consultant - Operational Risk & Compliance (Technology)

Guidehouse is a global management and technology consulting firm backed by Bain Capital. Our integrated approach allows clients to access our full range of services, while our teams collaborate efficiently across markets. We foster a supportive workplace focused on professional growth through mentorship and learning opportunities. Our commitment extends to employee well-being and community involvement.

What You Will Do
As a Senior Consultant, you will be responsible for client management, solution implementation, and generating project results. You will own project workstreams and interact with clients daily to ensure engagement success. This includes supporting day-to-day operational meetings with client sponsors and consulting leaders. You will be expected to prepare and communicate well-organized, effective reports and presentations to client and internal executives. You will also have opportunities to lead, coach, and mentor consultants and ensure quality deliverables.

Specific Responsibilities Include (but are not limited to):

• Perform 1st and 2nd line of defense tasks including identifying, assessing, measuring, monitoring, reporting, and remediating operational risk and controls

• Support and execute Risk and Control Self-Assessments (RCSA), specifically for the technology stack within financial institutions

• Identify, assess, and mitigate risks associated with financial systems and core banking platforms

• Collaborate with business units and process owners to map processes, define inherent risks, and evaluate existing controls

• Use tools, workshops, and interviews to uncover risk exposures

• Evaluate whether controls are well-designed and operatingeffectively to mitigate risks

• Test operating effectiveness of controls

• Identify control gaps and deficiencies

• Help develop or improve operational risk management frameworks, guidelines, and policies

• Ensure alignment with regulatory requirements

• Communicate risk and control findings and influence change

What You Will Need

• Bachelor’s degree (relevant experience may be substituted for formal education or advanced degree)

• 3+ years of experience in the banking industry or commercial financial services consulting in one or more of the following areas: 

• • Operational risk and/or big bank compliance (first or second line of defense)

  • Banking regulations, compliance, and risk management requirements

  • Risk and controls current state assessments (including process mapping)

  • RCSA, operational risk, or technology risk roles—preferably within financial services or banking technology environments

  • Compliance and risk assessment processes for large banks, ensuring adherence to international regulatory standards

  • Experience working with commercial banks / financial institutions, ideally Global Systemically Important Banks (GSIBs)

• Willingness and ability to travel to NYC (if not local); must work onsite approximately 3 days/week

What Would Be Nice to Have

• Prior management consulting experience

• Relevant certifications: ACCA, Lean Six Sigma, PMP

• MBA or MA/MS degree in a related field

• RCSA experience

• Experience working with one or more GSIBs

• Experience with GRC tools (e.g., Archer, MetricStream, ServiceNow)

• Knowledge of cloud platforms (AWS, Azure, GCP) and associated risk controls