Salesforce Business Analyst

Job Family:

SAAS/PAAS/Cloud Consulting

Travel Required:

None

Clearance Required:

None

What You Will Do:

• Engage customer stakeholders to understand desired business outcomes and define success criteria
• Articulate the value of recommended Salesforce solutions and approaches to stakeholders
• Lead discovery and requirements refinement sessions to uncover business, functional, and technological needs
• Analyze and document business processes, workflows, and existing methodologies
• Write clear and comprehensive user stories and acceptance criteria
• Perform fit-gap analysis between Salesforce functionality and client requirements
• Design and implement Salesforce solutions using declarative tools such as Lightning Flow Builder, dynamic forms, validation rules, and approval processes
• Build automations using record-triggered flows, screen flows, and scheduled flows
• Manage data migrations to and from Salesforce, including data profiling, cleansing, and validation
• Draft custom development specifications and coordinate delivery and testing with development teams
• Iterate Salesforce solutions through adaptive-agile cycles with the customer Product Owner
• Develop training curriculum and deliver sessions to end users
• Collaborate with the Guidehouse Project Manager to ensure delivery within scope, budget, and timeline

What You Will Need:

• BA/BS degree
• A minimum of seven (7) years of experience in IT systems development (may substitute for a degree)
• A minimum of three (3) years of experience administering or consulting with Salesforce
• Minimum of two (2) current Salesforce certifications (Admin, App Builder, Sales/Service/Community Clouds)
• Hands-on experience with Salesforce Lightning Flow Builder and declarative automation
• Experience with dynamic forms, advanced formulas, and validation rules
• Experience with approval processes, including entry criteria, multi-step routing, and outcome handling
• Experience with business process definition, mapping, and reengineering
• Experience writing epics and user stories with clear acceptance criteria
• Understanding of B2B, B2C, and hybrid business models
• Excellent written and oral communication skills
• Strong teamwork and collaboration skills
• Experience with Agile or Hybrid-Agile methodology

What Would Be Nice To Have:

• Experience with data migrations using tools such as Data Loader, Workbench, or import wizard
• Experience in a “Big 4” or equivalent consulting firm or Salesforce Platinum partner
• Experience with public sector clients
• Demonstrable experience in Public Sector Solutions or Omnistudio Consulting
• Degree in Business, Computer Science, or Engineering
• MBA preferred

The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.