Solution Delivery Manager
Apply Job ID 33733 Date posted 11/04/2025Job Family:
IT Project Management
Travel Required:
Clearance Required:
Please note that this job posting is for a proposal of a potential client and is not reflective of an awarded job. In addition, we are only collecting resumes and interviewing based off the skillset and qualifications listed below.
What You Will Do
You will have responsibility to drive projects, including client management and solution implementation. You may own multiple project workstreams and interact with the client, including leadership, daily to ensure engagement success. This includes managing, directing the team and drive operational discussions with client sponsors and consulting leaders. You will be expected to prepare and communicate well-organized, effective reports and presentations to clients and internal executives. You will lead, coach, and mentor consultants and ensure quality deliverables.
Specific Responsibilities Include (but are not limited to):
Perform 1st and 2nd line of defense tasks including identifying, assessing, measuring, monitoring, reporting, and remediating operational risk and controls
Support and execute Risk and Control Self-Assessments (RCSA) planning to execution, specifically for the technology stack within financial institutions
Identify, assess, mitigate and report risks associated with Technology functions supporting financial systems and core banking platforms
Collaborate with technology services, business units and process owners to map processes, define inherent risks, and evaluate existing controls
Use tools, workshops, and interviews to uncover risk exposures
Evaluate whether controls are well-designed and operating effectively to mitigate risks
Test operating effectiveness of controls
Identify control gaps and deficiencies
Help develop or improve operational risk management frameworks, guidelines, and policies
Ensure alignment with regulatory requirements
Communicate risk and control findings and influence change
What You Will Need
Bachelor’s degree in IT/Engineering field (relevant experience may be substituted for formal education or advanced degree)
Experience in the banking industry or commercial financial services consulting in following areas:
Ownership of Enterprise IT functions, processes and tools
RCSA, operational risk, or technology risk roles—preferably within financial services or banking technology environments
Operational risk and/or big bank compliance (first or second line of defense)
Banking regulations, compliance, and risk management requirements
Risk and controls current state assessments (including process mapping)
Compliance and risk assessment processes (1LOD, 2LOD, Control Management) for financial institutions, ensuring adherence to international regulatory standards
Experience working with commercial banks / financial institutions, ideally Global Systemically Important Banks (GSIBs)
Experience with Enterprise Operating model and IT risk frameworks (e.g. NIST and CSA)
Willingness and ability to travel to NYC (if not local); must work onsite approximately 3 days/week
Ability to thrive in a fast-paced challenging client focused. environment where priorities and scope may change quickly.
Excellent presentation, facilitation, verbal and written. communication skills, tailoring communications to both clients and coworker's with proficiency in MS office products.
Proven ability to successfully lead client service delivery teams that deliver the highest quality work.
What Would Be Nice to Have
Prior management consulting leading teams in enterprise IT Management (infrastructure, data, security etc.), IT Operations and Risk Management experience
Knowledge of Enterprise IT domains and cloud platforms (AWS, Azure, GCP) and associated risk controls
Relevant certifications: CRISC, Lean Six Sigma, PMP-RMP
MBA or MA/MS degree in a related field
RCSA experience
Experience working with one or more GSIBs
Experience with GRC tools (e.g., Archer, MetricStream, ServiceNow)
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Parental Leave
401(k) Retirement Plan
Group Term Life and Travel Assistance
Voluntary Life and AD&D Insurance
Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
Transit and Parking Commuter Benefits
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Care.com annual membership
Employee Assistance Program
Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
Position may be eligible for a discretionary variable incentive bonus
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.