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Strategic Engagement and Communications Manager

Apply Job ID 16597 Date posted 02/23/2024

Job Family:

Strategy & Transformation Consulting


Travel Required:

Up to 10%


Clearance Required:

Ability to Obtain Public Trust

What You Will Do

The Transportation Security Administration’s (TSA) most important asset is its people. As outlined in the President’s Executive Order on Diversity, Equity, Inclusion, and Accessibility (DEIA) in the Federal Workforce as well as the TSA Administrator’s Intent 3.0, TSA is dedicated to advancing a diverse, inclusive, and equitable workforce. As a result, TSA appointed afederal officer and team who have closely coordinated with the TSA workforce to develop and publish the first TSA People and Culture Roadmap.  

The TSA Task Order Manager will provide program management; strategic communications; and data analytics, assessments, and reporting on behalf of the TSA client. The expected benefit of this work includes providing the client with the support, tools, and resources needed to achieve agency-wide DEIA goals, develop measurable outcomes, and visually track and communicate progress towards realizing outcomes aligned to TSA's People and Culture Roadmap. Through these efforts, the TSA workforce will be able to easily report up and out regarding key goals and milestones, as well as proactively pinpoint areas where additional or different efforts may be needed to achieve outcomes.

This role will lead the necessary support to execute key TSA functions aligned to strategic priorities and initiatives. Duties include:

  • Managing the day-to-day project activities and leading the organization, execution, and quality review of all project efforts

  • Managing/supporting the development and implementation of visual dashboards for DEIA outcomes, measures, and metrics tracking

  • Managing/supporting the analysis and interpretation of DEIA data to include outcomes, measures, and metrics

  • Managing/supportingthe developmentof strategic communicationsto deliver mission-driven DEIA messaging through the correct channels, to the right people, at the right time through storyboarding, strategy framing, communications branding, campaign development, and graphic design

  • Organize client meetings, including scheduling meetings; drafting and delivering agendas, meeting presentations and meeting minutes; providing and archiving required documentation; and documenting, tracking and following-up on action items

  • Support multiple, concurrent tasks, while ensuring technical accuracy, adherence to standards, and timely delivery of all products

  • Foster and sustain meaningful client relationships, identify client needs, and develop solutions to address these needs


What You Will Need

  • US Citizenship and the ability to obtain and maintain a federal Public Trust

  • Bachelor's Degree

  • 8 (EIGHT) or more years of relevant experience in consulting, project management and/or analysis and communications

  • Experience in strategy, organizational transformation, organizational development, process improvement, workforce strategy, change management, or communications 

  • Possess the project management, organizational, and communication skills to effectively manage a team of professionals while managing relationships with clients.

  • Excellent written and verbal communication skills  

  • Direct experience and fluency with Microsoft Suite 360 products, emphasizing Microsoft PowerPoint and Microsoft Excel 


What Would Be Nice To Have:

  • An ACTIVE and CURRENT SECRET TSA security clearance  

  • Masters Degree

  • Federal government experience 

  • Change management, facilitation, or project management certification

  • Experience conducting organizational assessments, developing strategic plans, and making recommendations for improvement

  • Experience in supporting data management and data quality improvement activities across the data life cycle from reporting, entry, access, extraction, and use

  • Experience in reporting status updates to the Federal project manager, Contracting Officer Representative (COR), and Guidehouse leadership


What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx, Dental & Vision Insurance

  • Personal and Family Sick Time & Company Paid Holidays

  • Position may be eligible for a discretionary variable incentive bonus

  • Parental Leave and Adoption Assistance

  • 401(k) Retirement Plan

  • Basic Life & Supplemental Life

  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

  • Short-Term & Long-Term Disability

  • Student Loan PayDown

  • Tuition Reimbursement, Personal Development & Learning Opportunities

  • Skills Development & Certifications

  • Employee Referral Program

  • Corporate Sponsored Events & Community Outreach

  • Emergency Back-Up Childcare Program

  • Mobility Stipend

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.


Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.


If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.


Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

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