Mid Program Support Specialist

Job Family:

Business Systems Analysis

Travel Required:

None

Clearance Required:

Ability to Obtain Public Trust

What You Will Do:

• Responsible for the effective administration of business operations for an office, department, or division.

• Supports the planning and implementation of information, business, and management projects, programs, or services.

• Uses discretion in organizing, analyzing, and reporting research results on a variety of subjects. Interfaces with internal/external customers and vendors to determine business or program support needs.

• May include billing/charge-back responsibilities. Serves as liaison between client representative and internal and external customers.

• Responsible for communicating promptly, professionally and managing expectations.

• Resolves client requests, questions, and provides analysis of situations. Participates in quality improvement activities.

• Records and analyzes trends. Develops reports as requested. Coordinates referrals to technical, professional, or service personnel for appropriate services, repairs, training, and follow-up.

• May perform property delegate functions to assist manager of accountable property to support client property custodians.

• Assists in maintaining documentation. Assures that acceptable administrative services are provided to the client within budget, on schedule and with a minimum of disruption.

• Carries out recurring office procedures independently. Reviews outgoing materials and correspondence for internal consistency and conformance with office procedures; assures that proper clearances have been obtained. Composes correspondence requiring some technical understanding.

What You Will Need:

• AA/AS Degree in related field.

• Five years of related experience.

• Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.

• Strong analytical skills with experience organizing, interpreting, and reporting data.

• Experience supporting business, operational, or administrative projects/programs.

• Excellent written and verbal communication skills, with the ability to interface effectively with internal and external stakeholder.

• High attention to detail with strong organizational and documentation management skills.

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) and business applications

What Would Be Nice To Have:

• Experience supporting federal project.

The annual salary range for this position is $85,000.00-$141,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Parental Leave

• 401(k) Retirement Plan

• Group Term Life and Travel Assistance

• Voluntary Life and AD&D Insurance

• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

• Transit and Parking Commuter Benefits

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Care.com annual membership

• Employee Assistance Program

• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.